Effective Date: November 6, 2026
These Terms of Service (“Terms”) explain the rules and conditions that apply when you access or use Qanlivo, including the mobile application, content, AI features, photo features, audio features, community features, paid features, subscriptions, tokens, credits, and related services collectively referred to as the “Service”.
By downloading, accessing, registering for, or using the Service, you acknowledge that you have read, understood, and agreed to these Terms. If you do not agree to these Terms, please do not access or use the Service.
1. Acceptance of Terms
These Terms form a legally binding agreement between you and us regarding your use of the Service.
You agree to comply with these Terms, our Privacy Policy, any in-app rules, payment terms, community guidelines, feature instructions, and other policies or notices that we may make available within the Service.
If you use the Service on behalf of another person or organization, you represent that you have the authority to accept these Terms on their behalf.
2. Eligibility
The Service is recommended for users aged 18 and above.
By using the Service, you represent and warrant that:
You are at least 18 years old or have reached the minimum age required by applicable law;
You have the legal capacity to enter into these Terms;
Your use of the Service is not prohibited by applicable laws;
You will comply with these Terms and all applicable laws and regulations.
If we reasonably believe that you do not meet the eligibility requirements, we may suspend or terminate your account or restrict your access to the Service.
3. Account Registration and Security
To use certain features of the Service, you may need to create an account or sign in through Apple, Google, email, or another supported login method.
You agree that:
The information you provide during registration and use of the Service will be accurate and up to date;
You are responsible for maintaining the confidentiality of your account credentials;
You are responsible for all activity that occurs under your account;
You will notify us promptly if you suspect unauthorized access to or use of your account;
You will not sell, transfer, share, rent, or assign your account to another person without our permission.
We may suspend, restrict, or terminate your account if we reasonably believe that your account has been compromised, misused, or used in violation of these Terms.
4. License to Use the Service
Subject to your compliance with these Terms, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable license to download, install, access, and use the Service for your personal, non-commercial use.
You may not:
Copy, modify, distribute, sell, lease, or sublicense the Service;
Reverse engineer, decompile, disassemble, or attempt to derive the source code of the Service;
Circumvent, disable, or interfere with security-related features of the Service;
Use the Service to develop a competing product or service;
Use the Service in any manner not permitted by these Terms.
We reserve all rights not expressly granted to you.
5. Ownership of the Service
The Service, including software, design, graphics, logos, trademarks, service marks, text, features, interfaces, databases, algorithms, AI systems, analysis tools, recommendation systems, content systems, and all related intellectual property rights, is owned by us or our licensors.
These Terms do not transfer any ownership rights to you. You are only granted a limited right to use the Service as described in these Terms.
You may not use our trademarks, logos, brand names, or other proprietary materials without our prior written permission.
6. User Content
The Service may allow you to enter, upload, capture, record, generate, edit, analyze, save, publish, or otherwise provide content, including text, notes, journals, check-ins, goals, plans, quiz answers, prompts, preferences, photos, images, screenshots, audio recordings, voice notes, community posts, reports, generated outputs, analysis results, and other materials (“User Content”).
You retain ownership of your User Content.
You represent and warrant that:
You own or have the necessary rights, permissions, and licenses to use and provide your User Content;
Your User Content does not infringe, violate, or misappropriate any third-party rights, including copyright, trademark, privacy rights, publicity rights, portrait rights, image rights, or contractual rights;
Your User Content does not violate these Terms or applicable laws;
Your User Content does not contain illegal, harmful, abusive, sexually exploitative, non-consensual, defamatory, hateful, misleading, fraudulent, or otherwise inappropriate material;
If your User Content contains another person’s image, face, likeness, voice, personal information, or private content, you have obtained all necessary permissions where required by law.
We do not claim ownership of your User Content.
7. License You Grant to Us
By submitting, uploading, capturing, recording, entering, generating, editing, analyzing, saving, publishing, or otherwise providing User Content through the Service, you grant us a worldwide, non-exclusive, royalty-free license to host, store, reproduce, process, display, modify, adapt, and use your User Content only as necessary to:
Operate, provide, and maintain the Service;
Provide the features you request;
Generate, display, save, sync, export, or restore results requested by you;
Provide AI features, analysis features, recommendation features, community features, saved records, and history features;
Improve, secure, debug, and troubleshoot the Service;
Enforce these Terms;
Comply with applicable laws and legal obligations.
This license is limited to the purposes described above and does not transfer ownership of your User Content to us.
8. Private Content and Public Content
Certain features may allow you to create private records, private notes, journals, check-ins, saved items, pet profiles, travel plans, style preferences, beauty preferences, history records, or other personal content. Unless the Service clearly provides a public posting feature and you choose to publish content, such content is intended to remain private to your account.
If the Service provides community, public posting, sharing, or publishing features, you are responsible for the content you choose to make public. Public content may be visible to other users, may be reported, and may be reviewed or removed under these Terms and our community rules.
You should carefully review any content before sharing, publishing, exporting, or sending it outside the Service.
9. AI and Automated Features
The Service may provide AI or automated features that generate summaries, suggestions, classifications, labels, recommendations, plans, reflections, style ideas, mood insights, beauty ideas, pet-related insights, travel plans, learning notes, or other in-app outputs based on information you provide.
You understand and agree that:
AI-generated outputs may be incomplete, inaccurate, subjective, or unsuitable for your specific situation;
Outputs may be affected by input quality, photo quality, audio quality, lighting, selected options, prompts, context, or other factors;
Outputs are provided for general information, inspiration, self-reflection, entertainment, personal organization, or app utility purposes only;
Outputs should not be treated as professional advice;
You are responsible for evaluating and deciding whether to rely on or use any output generated by the Service.
We do not guarantee that AI outputs will meet your expectations, be accurate, or be appropriate for every situation.
10. Professional Advice Disclaimer
The Service does not provide:
Medical diagnosis, treatment, or healthcare advice;
Psychological diagnosis, therapy, crisis counseling, or mental health treatment;
Veterinary diagnosis, treatment, or emergency animal care advice;
Legal, financial, investment, tax, or insurance advice;
Safety guarantees, travel safety guarantees, or real-time emergency guidance;
Guaranteed beauty, fashion, habit, mood, productivity, travel, pet, health, learning, or personal growth results.
If you need medical, psychological, veterinary, legal, financial, safety, emergency, or other professional assistance, please contact qualified professionals or local emergency services.
11. Photo, Camera, and Visual Features
The Service may provide photo-related features, including camera access, photo library access, image selection, image editing, image analysis, image generation, image comparison, visual recommendations, image storage, or other visual functions.
You may choose whether to grant camera or photo library permissions through your device settings. If you do not grant or later disable these permissions, some photo-related features may not function properly.
You are responsible for the photos, images, files, and other materials that you upload, select, capture, edit, analyze, save, publish, or otherwise provide through the Service. You should only use photos or images that you own or have the legal right to use.
The Service is not intended to identify a specific person, verify identity, authenticate accounts, create biometric profiles, or make high-impact decisions about a person based on face, body, image, or appearance.
You agree not to misuse the Service for surveillance, identity theft, impersonation, harassment, discrimination, or other harmful purposes.
12. Audio, Recording, and Voice Features
The Service may provide audio-related features, including microphone access, voice notes, sound recording, audio stories, personal recordings, or audio-related context collection.
Microphone access is requested only when you actively use a recording feature. The Service is not intended to continuously listen, monitor your surroundings, identify people, or enable hidden recording.
You are responsible for any audio recordings or voice content you provide. You must not record another person without permission where permission is required by law.
If an AI feature does not actually process raw audio, the Service may only use written descriptions, selected options, profile data, or other user-provided context connected with the recording.
13. Prohibited Content and Conduct
You agree not to use the Service to upload, create, edit, analyze, generate, save, publish, share, or otherwise process content or engage in conduct that includes:
Illegal content or illegal activities;
Content that infringes the rights of others;
Non-consensual intimate images or sexual content;
Child sexual abuse material or any sexual exploitation, abuse, grooming, solicitation, or endangerment of minors;
Harassment, bullying, threats, stalking, intimidation, or abuse;
Hate speech, discrimination, or attacks based on protected characteristics;
Graphic violence, credible threats, or encouragement of harm;
Self-harm encouragement, suicide encouragement, dangerous challenges, or extreme self-punishment;
Impersonation, fraud, scams, phishing, or deceptive behavior;
Doxxing, private information, or content that violates another person’s privacy;
Malware, viruses, harmful code, or attempts to disrupt the Service;
Spam, unauthorized advertising, platform manipulation, or abusive automation;
Gambling, betting, money-making schemes, external payment abuse, or prohibited financial activity;
Attempts to bypass paywalls, subscriptions, safety systems, usage limits, moderation systems, or security controls;
Any other content or behavior that we reasonably believe may harm users, the Service, or the public.
We may restrict, remove, refuse to process, or report content that we reasonably believe violates these Terms or applicable laws.
14. Children and Youth Safety
The Service is recommended for users aged 18 and above and is not directed to children.
We do not allow use of the Service for any content or conduct involving the sexual abuse, exploitation, grooming, solicitation, trafficking, or physical abuse of minors.
You must not upload, create, edit, generate, process, save, publish, or share any photo, image, audio, file, or content that exploits, sexualizes, abuses, or endangers minors.
If we become aware of content or conduct involving the exploitation or abuse of minors, we may remove the content, suspend or terminate accounts, preserve relevant information, and report the matter to appropriate authorities or organizations where required or permitted by law.
If you believe a minor is in immediate danger, please contact local emergency services.
15. Community Features, Reports, and Moderation
If the Service provides community, public content, reporting, feedback, or moderation features, you agree to use them responsibly and in accordance with these Terms.
We may review, restrict, remove, hide, reject, or moderate content that we reasonably believe violates these Terms, our community rules, app marketplace rules, or applicable laws.
Reporting tools are provided to help users flag potentially inappropriate content. You may not abuse reporting tools, submit false reports, harass other users through reports, or attempt to manipulate moderation systems.
We do not guarantee that all reported content will be removed, but we may take appropriate action based on our review.
16. Intellectual Property and Infringement Complaints
You must respect the intellectual property rights, privacy rights, publicity rights, image rights, voice rights, and portrait rights of others.
If you believe that content or material available through the Service infringes your copyright, trademark, image rights, privacy rights, or other rights, you may contact us at:
Please include:
Your name and contact information;
A description of the protected work or right;
A description or link to the content you believe is infringing;
A statement explaining why you believe the content infringes your rights;
Any other information reasonably necessary for us to review your complaint.
We may remove or restrict access to content that we believe may infringe third-party rights and may suspend or terminate accounts of repeat infringers.
17. Feedback
If you provide comments, suggestions, ideas, bug reports, feature requests, or other feedback about the Service (“Feedback”), you agree that we may use, reproduce, modify, distribute, and otherwise exploit the Feedback for any purpose without compensation to you.
You represent that your Feedback does not contain confidential information and does not infringe the rights of any third party.
18. Paid Services, Subscriptions, Tokens, and Credits
The Service may offer paid features, subscriptions, memberships, premium access, token packages, credit packages, templates, AI generation uses, analysis uses, digital content, or other paid services.
Paid services may be offered through Apple App Store, Google Play, or another applicable platform payment provider. Your purchase may be subject to the terms, conditions, billing rules, refund rules, and policies of the applicable payment provider.
If subscriptions are offered, they may automatically renew unless canceled according to the rules of the applicable app store or payment provider. You are responsible for managing and canceling your subscription through the platform where you purchased it.
Tokens, credits, points, uses, or similar digital items, if offered, are licensed to you for use only within the Service. They do not represent money, stored value, property, investment value, or a right to receive cash.
Unless required by applicable law or expressly stated by us:
Tokens, credits, and similar digital items are non-transferable;
They may not be sold, traded, exchanged, withdrawn, transferred outside the Service, or redeemed for cash;
They are not gambling, betting, investment, earning, or money-making products;
They may expire or be subject to usage limits as described in the Service.
We may modify, suspend, or discontinue paid features, tokens, credits, or digital content at any time, subject to applicable laws and platform rules.
19. Cancellations and Refunds
Payments, cancellations, and refunds may be processed by Apple App Store, Google Play, or another applicable payment provider.
If you purchased a paid service through an app store or third-party payment provider, refund requests and payment disputes should generally be submitted to that provider and will be handled according to its rules and policies.
Uninstalling the app or deleting your account does not automatically cancel an active subscription managed by an app store or payment provider. You are responsible for canceling subscriptions through the applicable platform account settings.
We may, where permitted, refuse refunds or revoke access to paid services in cases involving fraud, abuse, chargeback misuse, violation of these Terms, or other misconduct.
Nothing in these Terms limits any consumer rights that cannot be waived under applicable law.
20. Third-Party Services and Links
The Service may contain links to third-party websites, products, services, advertisements, SDKs, tools, AI processing services, image processing services, cloud services, analytics services, payment services, or content.
We do not control and are not responsible for third-party services, content, privacy practices, or terms. Your use of third-party services is at your own risk and may be subject to separate terms and privacy policies.
The inclusion of a third-party link or service does not mean that we endorse or are responsible for it.
21. Privacy
Your use of the Service is also governed by our Privacy Policy.
Our Privacy Policy explains how we collect, use, store, share, and protect your information, including information related to account data, user content, photos, images, audio, AI inputs, generated outputs, payment records, camera access, microphone access, photo library access, notification permissions, analysis results, and device permissions. Please review it carefully.
If you do not agree with our Privacy Policy, please do not use the Service.
22. Service Changes, Availability, and Updates
We may modify, update, suspend, discontinue, or restrict access to all or part of the Service at any time.
We may add, remove, or change features, functions, content, rules, AI tools, photo effects, filters, analysis tools, templates, pricing, usage limits, or availability of the Service. We may also release updates, patches, or new versions of the Service.
We do not guarantee that the Service will always be available, uninterrupted, secure, or error-free.
23. Termination by You
You may stop using the Service at any time.
You may uninstall the application from your device. If you have an active subscription or paid service, uninstalling the application may not automatically cancel your subscription or payment obligations. You are responsible for canceling subscriptions through the applicable app store or payment provider.
You may request account deletion through the in-app deletion feature, if available, or by contacting us at:
24. Termination or Restriction by Us
We may suspend, restrict, or terminate your access to all or part of the Service if we reasonably believe that:
You violated these Terms;
You created risk or possible legal exposure for us, users, or others;
Your account was used for fraud, spam, abuse, illegal activity, or security threats;
You infringed third-party rights;
You uploaded, generated, processed, or published prohibited content;
You attempted to circumvent restrictions, bans, payment systems, usage limits, moderation systems, or security measures;
We are required or permitted to do so by law, regulation, court order, governmental request, or app marketplace rules;
Continued access may harm the Service, users, or the public.
Where appropriate, we may provide notice or an opportunity to contact us. However, we may act without prior notice where necessary to protect safety, prevent harm, comply with law, or address serious violations.
25. Effect of Termination
Upon termination of your account or access to the Service:
Your right to use the Service will end;
We may remove or restrict access to your account and related data;
You may lose access to saved content, private records, analysis history, generated outputs, paid features, tokens, credits, or other Service content;
We may retain certain information as required or permitted by law, safety, fraud prevention, dispute resolution, transaction records, backup, or enforcement purposes;
Any provisions that by their nature should survive termination will continue to apply, including ownership, user content licenses, disclaimers, limitation of liability, indemnification, and dispute-related provisions.
26. No Emergency Services
The Service is not intended to provide emergency services or to replace emergency communication systems.
If you are in danger or need emergency assistance, contact your local emergency services immediately.
27. Disclaimers
The Service is provided on an “as is” and “as available” basis.
To the maximum extent permitted by applicable law, we disclaim all warranties, whether express, implied, statutory, or otherwise, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, availability, reliability, and security.
We do not guarantee that:
The Service will be uninterrupted, secure, error-free, or available at all times;
AI features, photo features, audio features, analysis features, recommendations, or generated results will be accurate, complete, reliable, or appropriate;
The Service will detect, analyze, enhance, classify, recommend, modify, or generate content perfectly;
Results will meet your expectations or requirements;
Defects or errors will be corrected.
You use the Service at your own risk.
28. Limitation of Liability
To the maximum extent permitted by applicable law, we, our representatives, contractors, agents, licensors, and service providers will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of profits, revenue, data, photos, images, audio, saved results, generated outputs, goodwill, business opportunities, or other intangible losses, arising out of or related to your use of or inability to use the Service.
To the maximum extent permitted by applicable law, our total liability for any claim arising out of or relating to these Terms or the Service will be limited to the greater of:
The amount you paid to us for the Service in the twelve months before the claim arose; or
One hundred U.S. dollars (USD 100).
Some jurisdictions do not allow certain limitations of liability. In such cases, our liability will be limited to the maximum extent permitted by applicable law.
29. Indemnification
To the maximum extent permitted by applicable law, you agree to indemnify, defend, and hold harmless us, our representatives, contractors, agents, licensors, and service providers from and against any claims, liabilities, damages, losses, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to:
Your use or misuse of the Service;
Your violation of these Terms;
Your violation of applicable laws or regulations;
Your User Content, photos, images, audio, prompts, generated outputs, or public posts;
Your violation of any rights of another person or entity;
Your fraud, misconduct, or unauthorized activity.
We reserve the right to control the defense of any matter subject to indemnification, and you agree to cooperate with our defense.
30. App Marketplace Terms
If you download the Service from Apple App Store, Google Play, or another app marketplace, you agree to comply with the applicable marketplace terms and policies.
The app marketplace is not responsible for the Service, its content, maintenance, support, claims, or disputes, except as required by applicable marketplace terms or law.
If required by the applicable app marketplace, the marketplace and its subsidiaries may be third-party beneficiaries of these Terms and may have the right to enforce these Terms against you.
31. Changes to These Terms
We may update these Terms from time to time.
If we make material changes, we may notify you by in-app notice, pop-up notice, email, posting an updated version, or other appropriate means.
The updated Terms will become effective when posted or when otherwise stated. Your continued use of the Service after the updated Terms become effective means that you accept the updated Terms.
If you do not agree to the updated Terms, you must stop using the Service.
32. Governing Law and Dispute Resolution
These Terms will be governed by applicable laws, unless otherwise required by mandatory local law.
Any dispute arising out of or relating to these Terms or the Service will be handled according to applicable laws and by competent courts or dispute resolution bodies with jurisdiction, unless otherwise required by applicable law.
Nothing in these Terms limits any mandatory consumer protection rights that you may have under applicable law.
33. Miscellaneous
These Terms constitute the entire agreement between you and us regarding the Service.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
Our failure to enforce any provision of these Terms does not constitute a waiver of that provision.
You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign or transfer our rights and obligations as part of a merger, acquisition, reorganization, sale of assets, or other business transaction.
Section headings are for convenience only and do not affect the interpretation of these Terms.
34. Contact Us
If you have any questions, comments, requests, complaints, or appeals regarding these Terms or the Service, please contact us at:
Email: plan2travel@163.com